At Aareeka, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or make a purchase through https://aareeka.com/.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact us, or otherwise interact with Aareeka.
This may include:
Personal Information
Full name
Email address
Mobile or WhatsApp number
Billing address
Shipping address
City, state, and postal code
Order and purchase information
Information you provide when contacting customer support
Payment Information
Payments may be processed through third-party payment gateways.
Depending on the payment method used, you may provide payment information such as card, bank, UPI, or other payment details directly to the payment service provider.
Aareeka does not generally store complete payment card or banking credentials on its own servers.
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
General website usage information
2. How We Use Your Information
We may use the information we collect to:
Process and fulfil your orders.
Confirm and provide updates about your orders.
Arrange shipping and delivery.
Process payments and refunds.
Provide customer support.
Respond to enquiries and requests.
Communicate with you about products, orders, and services.
Send transactional notifications through email, SMS, WhatsApp, or other available communication channels.
Improve our website, products, services, and customer experience.
Detect and prevent fraud, misuse, and unauthorized activity.
Maintain website security.
Comply with applicable legal and regulatory requirements.
Where permitted by applicable law, we may also use your information to send promotional or marketing communications. You may opt out of promotional communications where an opt-out facility is provided.
3. WhatsApp, SMS and Other Communications
If you provide your mobile or WhatsApp number while placing an order, submitting an enquiry, or interacting with Aareeka, we may use it to contact you regarding:
Orders
Delivery updates
Payment or refund information
Customer support
Important service-related notifications
Where applicable and permitted by law, promotional communications may also be sent through these channels.
You may request that we stop sending promotional communications by using the available unsubscribe or opt-out option or by contacting us.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may be used to:
Keep products in your shopping cart.
Maintain login or session information.
Remember preferences.
Understand website traffic and usage.
Improve website performance.
Support analytics and marketing activities.
You can configure your browser to block or delete cookies. However, disabling certain cookies may affect some website functionality.
5. Analytics and Advertising
We may use third-party analytics, advertising, and measurement services to understand website traffic, improve our marketing, and measure the effectiveness of our advertising campaigns.
These services may collect information such as device information, browsing activity, pages visited, and interactions with advertisements, subject to their respective privacy policies.
We do not sell your personal information to third parties for their independent marketing purposes.
6. How We Share Your Information
We may share relevant personal information with trusted third parties where necessary to operate our business and provide services to you.
These may include:
Payment gateway and payment processing providers
Courier and logistics companies
Website hosting and technology providers
Website analytics and advertising providers
Email, SMS, and WhatsApp communication providers
Customer support and service providers
Professional advisers where necessary
Government authorities or law-enforcement agencies where legally required
We only share information that is reasonably necessary for the relevant purpose.
7. Payment Security
Payments made through our website may be processed by third-party payment providers.
When you make a payment, you may be redirected to or interact with the payment provider’s secure systems. Payment providers may collect and process payment information according to their own privacy policies and terms.
Aareeka does not request or ask customers to share passwords, OTPs, PINs, CVVs, or other confidential payment credentials through customer support channels.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account credentials and avoid sharing confidential information with unauthorized persons.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Processing and maintaining order records.
Providing customer support.
Maintaining business and financial records.
Resolving disputes.
Preventing fraud and misuse.
Complying with legal, tax, accounting, and regulatory obligations.
When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
10. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Aareeka is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of those services before providing them with personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
12. Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to certain personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally permitted.
Withdraw consent where processing is based on consent.
Opt out of certain promotional communications.
Raise a concern or complaint regarding the handling of your personal information.
To exercise an applicable right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
13. Marketing Communications
If you receive promotional communications from Aareeka, you may opt out using the unsubscribe facility included in the communication, where available.
You may also contact us to request that your contact information be excluded from future promotional communications.
Please note that even after opting out of marketing communications, you may continue to receive essential transactional or service-related messages concerning your orders or account.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements, or privacy practices.
The updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.
